Shipping policy

Shipping Policy for VirdiCraft

Order Processing Time

• Orders are processed within 1-3 business days after receiving payment. Please note that custom or made-to-order items, such as 3D-printed products, may require additional time to produce before shipping.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout based on the shipping address and selected shipping method.

• Standard shipping typically takes 3-7 business days within the United States.

• Expedited and express shipping options are available for faster delivery. Delivery times vary based on location and carrier.

Order Tracking

• Once your order is shipped, you will receive an email notification with a tracking number to monitor your shipment’s progress.

Shipping Address Accuracy

• Please ensure that the shipping address provided at checkout is accurate and complete. Bears Pet Gear is not responsible for delays or misdeliveries due to incorrect or incomplete addresses.

Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us at info@virdicraft.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your items.

Returns and Exchanges

• For details on returns and exchanges, please review our Return Policy. Note that shipping costs are non-refundable unless the return is due to an error on our part.

Contact Us

• If you have any questions about our shipping policy, please contact us at info@virdicraft.com.

Thank you for choosing VirdiCraft! We appreciate your support and look forward to serving you.